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Not Just a Tour, But An Adventure

FAQs

Frequently Asked Questions (FAQ)

What time zone are you in?

We follow Arizona Standard Time (MST). We share the same time as the City of Page, Flagstaff, Grand Canyon, and Phoenix. During Daylight Savings (March 8th to November 1st 2020) guest will experience a time change driving through the Navajo Reservation and the state of Utah. Your electronic devices will take that into consideration and also move 1 hour ahead.

Am I allowed to bring a baby carrier?

You are more than welcome to bring a child wrap/sling/backpack-carrier for your child. For toddlers 2 years old and younger, we ask they be placed in a hiking backpack.

What is the best time of day to visit?

From March to September, the early morning and late afternoon from 7:45 am to 10:45 am and 2:15 pm to the last tour of the day are the best times for lighting. For October to February, due to the changing position of the sun for the winter months. All tour time throughout the entire day is going to be ideal as far as lighting is concerned. Our most popular tour times are going to be tours booked between 10:15 am to 1:15 pm in the afternoon.

Do you have sufficient parking?

Yes, we do offer our guest free parking. Our Canyon site location can accommodate RV’s, Buses, and regular car size parking.

Do we drive ourselves to your location?

Yes, we do not provide shuttle service to our Canyon site location.

Can we bring pets?

No, pets are not allowed on the tours. This includes service, therapeutic and personal pets. No kennel service is provided due to COVID-19.

Is it possible visit to the Canyon on our own?

No, all Canyon tours require you to book a tour with a tour guide and to have a tour guide to be present with guest at all times.

How long are Canyon tours?

All guided hiking tours are 1 hour long, however we do ask guest to arrive 30 minutes to prior to Canyon departure time. In total you spend 1.5 hours at the Canyon site location.

Are tours refunded due to weather?

Yes, we offer guest a full refund if tours are cancelled due to weather.

How far is the Canyon located from the City of Page?

The Canyon site location is less than 10 minutes from the City of Page going East on Highway 98.

Are the ladders and stairs safe?

Yes, all ladders are equipped with safety handrails and bolted into the Canyon walls.

Is the prearrival check-in important?

Yes. This allows our guest who have not signed their waivers to do so in person. This also allows our guest to meet their tour guides and group and for us to have a proper head count as to not overbook our tour guides.

How many people are in a tour group?

Due to COVID-19 procedures, all tour groups are no larger than 7 people per tour guide. 

Is the $8.00 Navajo Nation Permit Fee waived if I have already visited Upper Antelope Canyon, Canyon X or Waterhole Canyon?

Yes, we suggest bringing your receipt to Lower Antelope Canyon when you visit. We would be happy to issue the refund back to your credit card on file, once we verify the visit to both Canyon is in the same business day.

Can I enter the Lower Antelope Canyon with a National Park Pass?

No, the Lower Antelope Canyon is located on the Navajo Nation Reservation which is separate from the National Parks Service.

Do you have a waitlist or callback list for guest?

No, we do not have a waitlist or callback list for requested tour times to that become available. Our best suggestion is to look online at website to call our reservation office to inquire on availability.

Can I add 1 additional guest to a SOLD OUT tour time?

No, if 1 spot is available to book, then 1 spot is available for 1 person only. Each tour time has a capacity and we cannot exceed our capacity.

May I scatter my loved ones ashes at the Canyon?

No, this location is a scared site to the Navajo people, please respect and refrain from defiling the Canyon.

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